Privacy Policy

Thank you for choosing to shop with Arowmall. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users.

1. Information We Collect:

1.1. Personal Information:

We may collect personal information such as name, address, email, phone number, and payment details when you make a purchase or create an account.

1.2. Non-Personal Information:

We may collect non-personal information, such as browsing behaviour, IP addresses, and device information, to improve our website's functionality and user experience.

2. How We Use Your Information:

2.1. Order Processing:

We use personal information to process and fulfill your orders, communicate order status, and provide customer support.

2.2. Account Management:

Personal information is used to manage user accounts, provide order history, and personalize the shopping experience.

2.3. Marketing and Promotions:

With your consent, we may use your contact information to send promotional materials, newsletters, and updates about our products and services.

2.4. Website Improvement:

Non-personal information is used to analyse website performance, enhance features, and optimise user experience.

3. Information Sharing:

3.1. Third-Party Service Providers:

We may share personal information with trusted third-party service providers for order fulfilment, payment processing, and other essential business functions.

3.2. Legal Requirements:

We may disclose personal information if required by law, government request, or to protect our rights or the rights of others.

4. Your Choices:

4.1. Opting Out:

You have the option to opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

4.2. Access and Correction:

You may access and update your personal information by logging into your account or contacting us directly.

5. Data Security:

5.1. Secure Transactions:

We implement security measures to protect your personal information during transactions, including encryption and secure socket layer technology (SSL).

6. Cookies and Tracking:

6.1. Cookies:

We use cookies to enhance your browsing experience and gather information about how you use our website.

7. Children's Privacy:

7.1. Age Restrictions:

Our services are not directed at children under the age of 13. We do not knowingly collect or maintain information from individuals under 13 years of age.

8. Changes to This Policy:

8.1. Policy Updates:

We may update our Privacy Policy to reflect changes in our practices. We encourage you to review the policy periodically.

9. Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at support@arowmall.com.